Shipping policy

The Home Basket Shipping Policy

1. Delivery Timeframe

• All orders are processed within 1-7 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive another notification when your order has shipped.
• All items purchased from our store are shipped pan India and typically delivered within 5-12 business days from the date of order placement.

2. Possible Delays

• While we strive to ensure timely delivery, please understand that occasional delays may occur due to unforeseen circumstances beyond our control. We appreciate your patience and understanding in such situations.
• During high-demand periods, order processing times may be extended, and you will be notified of any delays.

3. Incorrect Shipping Information

• Ensure all shipping information is accurate before placing your order. Ritz Collection is not responsible for orders shipped to incorrect addresses provided by the customer. If you realize you’ve made an error, please contact us immediately.

4. Returns Due to Delivery Issues

• If a package is returned to us due to incorrect address information, failure to pick up, or refusal of the package, the customer will be responsible for reshipping costs.

5. Contact Information

• For any questions or concerns about shipping, please contact us at contact.homebasket@gmail.com, +91 9072411832

 

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